Privacy Policy

Introduction

beige-ocean ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard data when you interact with our website or services.

Information We Collect

Information You Provide Directly

When you submit an enquiry through our contact form, we collect:

• Your name
• Email address
• Selected service of interest
• Any project details you choose to share

Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website
• Device information

How We Use Your Information

We use collected information to:

• Respond to your enquiries about our services
• Provide project proposals and quotations
• Deliver ecological consulting services you have commissioned
• Improve our website and service offerings
• Comply with legal obligations
• Communicate updates related to ongoing projects

Legal Basis for Processing

We process your personal data based on:

• Consent: When you submit forms or accept cookies
• Contractual necessity: To deliver services you have requested
• Legitimate interests: To improve our services and communicate effectively
• Legal compliance: To meet regulatory requirements

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy:

• Enquiry information: 2 years from last contact
• Project-related data: Duration of project plus 7 years (to meet professional indemnity requirements)
• Financial records: 7 years (to meet tax law requirements)

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share data with:

• Service providers: IT support, hosting services, and email platforms that help us operate
• Legal authorities: When required by law or to protect our legal rights
• Professional partners: Specialist ecologists or consultants working on your project (with your consent)

All third parties are required to maintain confidentiality and comply with data protection regulations.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance functionality and user experience. For detailed information, see our Cookies Policy.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

For questions about this Privacy Policy or how we handle your data, contact:

beige-ocean
Meadowbank House, 47 Riverside Quarter
Bristol BS1 6ED
United Kingdom
Email: [email protected]

Supervisory Authority

If you believe we have not handled your data appropriately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk